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Glenview · The Glen · Downtown Glenview · The Park

Heating and cooling repair in Glenview, IL

Furnaces, central air, heat pumps and boilers, for Glenview post-war houses, newer houses and townhomes at The Glen, older houses in The Park and the shops downtown. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Glenview

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Glenview

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • DoraGoogle review, 2025
    ★★★★★
    In August, the upstairs AC unit stopped working. Rob was able to diagnose and repair the issue and topped up the coolant in both condenser units. He also gave me an estimate for the basement furnace, which I knew needed replacing, and why I was especially happy that he didn't think the upstairs system needed replacing. The quote was good - a lower estimate was for a less well-regarded brand…
    Read more
    Two-unit AC repair
  • Austin HillGoogle review, 2024
    ★★★★★
    Rob from City & suburban was super kind and helpful with our furnace and air conditioner maintenance. We wanted to make sure everything was running smoothly before winter and after calling Rob, he was able to come out very quickly. A few months later, our natural gas company let us know that we needed some repairs done, and after a phone call to City & Suburban, they came out the…
    Read more
    Furnace & AC maintenance
  • Doug SummersGoogle review, 2022
    ★★★★★
    My furnace went out, so I contacted City and Suburban Heating and Cooling to set up an appointment to get it checked out. Rob, the service tech, showed up on time to help me out. He told me he had to change out one part to get it up and running again, which he did in a very timely manner. And, without breaking the bank.
    Read more
    Furnace repair
  • Stephany OliverosGoogle review, 2026
    ★★★★★
    I’ve worked with City & Suburban Heating & Cooling since we lived in our condo in Lincoln Park, and now that we’ve moved to a single-family home, they continue to help us maintain our system. Rob has been especially helpful—always consistent, reliable, and easy to work with. It’s great having a company we can trust for both service and ongoing maintenance. Highly recommend!
    Read more
    Single-family home service

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a post-war house, a townhome and a shop

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    Post-war or newer system

    A 1950s house and a house at The Glen run different equipment, so the age and layout of the system change the job.

  2. 02

    Two systems, two floors

    Larger Glenview houses can run a furnace and AC for each floor, so a repair starts with finding which one has failed.

  3. 03

    Boilers in older houses

    Houses from around 1900, like those in The Park, can still heat with a boiler and radiators.

  4. 04

    Townhome associations

    At The Glen and in other townhome associations, rules on outdoor units and access shape the work.

  5. 05

    Stores and offices

    Shops and offices at The Glen Town Center and downtown run rooftop units, so roof access and business hours set the work.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Glenview HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in GlenviewHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not much. Each suburb sets its own permit rules, and a permit count still mostly measures installs, not repairs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Glenview we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Glenview building

Find your building and see what heats and cools it.

  • POST-WAR

    Post-war house

    What heats and cools it

    A furnace with central air, in the basement or a utility room. The condenser sits beside the house.

  • NEWER BUILD

    Newer house or townhome

    What heats and cools it

    A furnace or heat pump with central air. Larger houses run one system per floor.

  • OLDER HOUSE

    House from around 1900

    What heats and cools it

    Often a boiler and radiators, sometimes a furnace added later. Ductless is a common way to cool.

  • COMMERCIAL

    Shop or office

    What heats and cools it

    Rooftop units for the stores and offices at The Glen Town Center and downtown.

Nearby · 5 neighborhoods

Neighborhoods next to Glenview

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Glenview

Why there's no permit chart for Glenview

Glenview is outside Chicago, so the City's permit file stops at its border. Here is what we can honestly say about permits there.

Glenview HVAC permits

The Village of Glenview issues its own building permits and doesn't publish them as open data, so there's no count to chart for Glenview.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Outside Chicago, each suburb sets its own permit rules, mostly for installs and replacements. Either way, a permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Glenview HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Is the furnace in my post-war house worth repairing, or does it need replacing?

Often it's worth repairing. We diagnose first, and where the furnace has years left, we say so. Replacement is quoted only when the repair stops making sense.

02Do you come out to Glenview from Chicago?

Yes. Glenview is on our service area list, about 12 miles north-west of the shop at 1225 N Cleaver St, and Rob runs the calls from there.

03Do you work on houses and townhomes at The Glen?

Yes. Furnaces, central air and heat pumps are on our list of services. In a townhome, tell us the association's rules on outdoor units when you call.

04Does HVAC work in Glenview need a permit?

It depends on the job. The Village of Glenview takes permit applications online and inspects every permit it issues, mostly installs and replacements. Ask whoever quotes an install who pulls the permit.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your furnace or condenser to hand, and tell us what it's doing. At The Glen, mention your association's rules on outdoor units.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them