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Lincoln Park · Mid-North · Old Town Triangle · Park West

Heating and cooling repair in Lincoln Park, Chicago

Boilers and radiators, furnaces, central air and ductless systems, for Lincoln Park greystone two-flats, frame houses, courtyard condo buildings and lakefront high-rises. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Lincoln Park

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Lincoln Park

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • Stephany OliverosGoogle review, 2026
    ★★★★★
    I’ve worked with City & Suburban Heating & Cooling since we lived in our condo in Lincoln Park, and now that we’ve moved to a single-family home, they continue to help us maintain our system. Rob has been especially helpful—always consistent, reliable, and easy to work with. It’s great having a company we can trust for both service and ongoing maintenance. Highly recommend!
    Read more
    Maintenance
  • Mardi KaplanGoogle review, 2026
    ★★★★★
    Our furnace had been making this annoying scratching/grating noise since last winter, and when it started doing it every time the heat kicked on a few weeks ago, we finally called C&S. Rob came by and said the motor was on its last leg - he said we could replace the motor or the whole furnace and gave us pricing for both.
    Read more
    Furnace repair
  • Lena HallgrimsdottirGoogle review, 2026
    ★★★★★
    Highly recommend this service. Responsive, reliable, and reasonable pricing. Twice in the past few years, Rob has fixed our aging furnace but this frigid Friday night it kicked the bucket for good. Saturday morning the guys were at our house putting up a new one. Excellent customer service, punctuality, and clear explanations. C&S Heating look for solutions to fix vs selling you unnecessary spare parts.
    Read more
    Furnace replacement
  • William GainerGoogle review, 2024
    ★★★★★
    Hello. When I had a problem with my boiler I called the first name I saw in the book. Because I didn’t do much research on City and Suburban I was afraid of paying a high price for service. I was incorrect. Rob Koehler showed up on time and fixed my boiler for a reasonable charge. I now had heat. Victory!
    Read more
    Boiler repair

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a greystone, a cottage and a tower

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    Boiler or forced air

    Many greystones and courtyard buildings still heat with steam or hot-water boilers. A boiler repair is a different job from a furnace one.

  2. 02

    Cooling without ducts

    Radiator-heated buildings have no ducts for central air, so cooling usually means ductless mini-splits.

  3. 03

    Basement and alley access

    Boilers sit in low basements; condensers go in gangways or on garage roofs off the alley. Access sets the work.

  4. 04

    Shared systems

    In two-flats and condo conversions, one boiler can serve several units, so the association decides on repairs.

  5. 05

    Lakefront high-rises

    Fan coils on a building loop, with management approval, a certificate of insurance and booked elevator time.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Lincoln Park HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in Lincoln ParkHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not for repairs. Chicago doesn't permit HVAC repair or maintenance, so a permit count only measures installs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Lincoln Park we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Lincoln Park building

Find your building and see what heats and cools it.

  • GREYSTONE

    Two- or three-flat

    What heats and cools it

    A shared boiler and radiators, or a furnace per unit after conversion. Condensers in the gangway or on the garage.

  • COTTAGE

    Frame house

    What heats and cools it

    Small forced-air furnaces in low basements. Ductwork is tight; ductless is often the cleaner way to cool.

  • COURTYARD

    Vintage condo building

    What heats and cools it

    A central boiler with radiators in each unit. The association approves boiler work and any new cooling.

  • LAKEFRONT

    High-rise condo

    What heats and cools it

    In-unit fan coils on a building loop. Management approval and elevator booking first.

Nearby · 4 neighborhoods

Neighborhoods next to Lincoln Park

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Lincoln Park

Why you won't find us in the City's permit file

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Lincoln Park, and where it comes from.

Data sourceCity of Chicago building permits (dataset ydr8-5enu), 14 Oct 2024 to 15 Oct 2026, inside the Lincoln Park boundary on this page: 2,084 permits, of which 46 mention HVAC equipment. Shown as counts, never by address.

Lincoln Park HVAC permits, 24 months

46Lincoln Park permits in 24 months that even mention HVAC equipment.

  • Ductwork19
  • Rooftop units9
  • Kitchen exhaust / make-up air9
  • Furnace6
  • Boiler4
  • Air conditioning / condensing units4
  • Heat pump / mini-split3

A permit can name more than one kind of equipment, so the rows can add up to more than 46.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Lincoln Park HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Does my old boiler need replacing, or can it be repaired?

Often it can be repaired. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when the repair stops making sense.

02Can you add air conditioning to a radiator-heated greystone?

Usually, yes. Radiator-heated buildings have no ducts for central air, so cooling means ductless mini-splits, with the condenser in the gangway or on a garage roof.

03Who decides on a shared boiler in a two-flat or condo?

In two-flats and condo conversions, one boiler can serve several units, so the owners or the association decide on repairs. We diagnose first and explain the options.

04Does HVAC repair in Chicago need a permit?

No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a condo, mention who handles the shared boiler.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them