Bucktown · Holstein Park · Damen Avenue · St. Mary of the Angels
Heating and cooling repair in Bucktown, Chicago
Furnaces, central air, boilers and ductless systems, for Bucktown frame houses, new single-family builds, two-flats and the shops on Damen Avenue. Family-owned since 1952, with the owner, Rob, still on the calls.
- Licensed, NATE-certified technicians
- Family owned since 1952
- Price agreed before any work starts
All services · 24 in 4 groups
Every heating and cooling service we offer in Bucktown
24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.
Heating: furnaces, boilers and heat pumps
A furnace that won't light, a boiler losing pressure, a unit that short-cycles. Diagnosis comes first, and replacement only if the unit is genuinely done.
Furnace and heater repair
Ignition, flame sensors, inducer motors and limit switches, found and fixed on the first visit where the part is on the van.
Boiler service
Hot-water and steam boilers in vintage two-flats and converted lofts: pressure, circulators, zone valves, venting.
Furnace installation and replacement
Sized to the unit, not the brochure. In a high-rise, routed around building rules on venting and access.
Heater maintenance
An autumn tune-up before the first cold snap: burners, heat exchanger check, filters, safeties.
Heat pumps
Repair and installation, including cold-climate units for townhomes moving off gas.
Hybrid heating systems
A heat pump paired with a gas furnace, switching over on the coldest days.
HVAC maintenance plans
Scheduled heating and cooling visits for buildings that want them on the calendar.
- See all heating services
Cooling
Air quality
Partnered with the Best in the Business
About City & Suburban
Who you're actually calling?
One family. Second generation. Since 1952. City & Suburban is run from 1225 N Cleaver St, under a mile south-east of Bucktown's edge along The 606. Rob, the owner, still runs the calls and does the diagnosis on the jobs that need it.
1225 N Cleaver St, ChicagoOwner
RobOwner-operator. He runs the calls himself, so the person who quotes is the person accountable.
Family owned
195274 years, family owned, now in its second generation.
Permit record
0Permits on record. Chicago doesn't permit HVAC repair, which is most of what we do.
Working hours
24/7Working hours. Call any time.
Family-owned
Why family-owned matters on a Bucktown job
- 01You talk to the person who owns the outcome, not a dispatcher reading from a price book.
- 02The office books you in, and reviewers name the people who did it.
- 03Nobody is on commission, so "your furnace is done" means it's done.
- 04Your request isn't sold on to three other contractors.
How we work
The owner on the call
Rob still runs the calls and does the diagnosis on the jobs that need it.
Repair first
If the unit has years left, we say so and repair it.
The price before the work
You hear the price before any work starts.
Google reviews · all 204 read
What customers say about value
We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.
- 90name Rob, or say they dealt with the owner directly44%
- 59mention a fast response, a same-day visit or arriving on time29%
- 43call the price fair, reasonable or competitive21%
- 29mention honesty, trust or no pressure to upsell14%
Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.
Why Chicago homeowners keep calling the same family
In August, the upstairs AC unit stopped working. Rob was able to diagnose and repair the issue and topped up the coolant in both condenser units. He also gave me an estimate for the basement furnace, which I knew needed replacing, and why I was especially happy that he didn't think the upstairs system needed replacing. The quote was good - a lower estimate was for a less well-regarded brand…
Read moreUpstairs AC & furnaceWe've relied on City & Suburban Heating & Cooling for years when it came to HVAC repairs on old systems (old home and new) but the current AC/furnace we had was getting very close to the end of its life. After City & Suburban came out to repair our condenser unit this summer, we could have kept sinking money into repairs but we didn't want to be forced into an…
Read moreAC & furnace replacementI had used City and Suburban at my previous condo for furnace and a/c repairs so when my furnace stopped working at my new place I knew who to call and what to expect. They answered on the first call and scheduled an appointment that fit my schedule. Gave me a heads up and arrived on time. Rob quickly diagnosed the problem, explained what was needed, went and grabbed the…
Read moreCondo furnace repairRob from City & suburban was super kind and helpful with our furnace and air conditioner maintenance. We wanted to make sure everything was running smoothly before winter and after calling Rob, he was able to come out very quickly. A few months later, our natural gas company let us know that we needed some repairs done, and after a phone call to City & Suburban, they came out the…
Read moreFurnace & AC maintenance
We'd love to hear about your experience – write a review
- 5 Star Service
- Transparent Pricing
- Financing
- Certified Professional
- Top Quality Work
The process · 6 steps
What happens when you call
From the first call to a warm apartment, in six steps
01/ 06
01 You call, Rob listens
Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.
02 Pick a time
We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.
03 On-site diagnosis
The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.
04 Honest price, repair first
You hear the price before any work. If the unit has years left, we say so and repair it.
05 We fix it
Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.
06 Good to go
The system is tested through a full cycle before we leave, and you know what to watch for.
Swipe or use the arrows to see all 6 steps
Scope & price · 6 factors
The same repair costs differently in a frame house, a new build and a two-flat
We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.
How we price
- The person who diagnoses is the person who quotes.
- You hear the price before any work starts.
- No flat-rate price book, no commissioned adviser.
- Where the unit has years left, the quote is for a repair.
"What does a new furnace cost?"
$6,807Chicago median
Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.
Factor · why it changes the work
- 01
Two systems, not one
Bigger new builds often run a furnace and condenser for each floor, so one call can mean two systems to check.
- 02
High-efficiency furnaces
Newer furnaces vent through plastic pipe to the side wall. Their sensors, igniters and drain lines are a job of their own.
- 03
Boiler or forced air
Older frame houses near St. Mary of the Angels and Bucktown two-flats can still heat with a boiler and radiators.
- 04
Condensers on the roof
Narrow lots put condensers on roof decks and garage roofs, so getting to them sets the time on site.
- 05
Shops on Damen
Restaurants and boutiques on Damen and North run rooftop units and make-up air, booked around opening hours.
- 06
Repair or replace
The biggest swing of all. Where the unit has years left, we say so.
How to choose · 5 checks
Five questions that sort Bucktown HVAC companies
Ask them of anyone you call, including us.
5 kinds of HVAC company
Who you'll meet, and what limits each of them
Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.
- Where we fit
Family-owned, since 1952
- Who you talk to
- The owner, Rob, or someone who works directly with him
- How the price is set
- A price for the actual fault, agreed before any work starts
- Fits best when
- Condo, house, loft and restaurant work where you want one accountable person
- 02
National franchise
- Who you talk to
- A call centre, then the technician dispatched
- How the price is set
- Often a flat-rate price book, sometimes with membership plans
- Fits best when
- Standard repairs where speed of dispatch matters most
- 03
One-van independent
- Who you talk to
- The owner, who is also the only technician
- How the price is set
- Their own quote, often good value
- Fits best when
- Small jobs that can wait. One person means a January no-heat call can take days
- 04
Lead marketplace
- Who you talk to
- A website that passes your request to several contractors
- How the price is set
- Whatever each contractor who calls back quotes
- Fits best when
- You want several quotes fast and don't mind not choosing who calls
- 05
Large mechanical contractor
- Who you talk to
- A project manager or estimator
- How the price is set
- Bids against drawings and specifications
- Fits best when
- Tower central plants, base-building systems and new construction
Where we fit, honestly
City & Suburban is a family-owned Chicago company. In Bucktown we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.
Bucktown, district by district · 4 districts
Fullerton to The 606, Western to the Kennedy
District edges are approximate, because sources draw them differently.
- Community area
- Logan Square (22)
- ZIP codes
- 60647, 60622
- City wards
- 32
- Our shop
- 1225 N Cleaver St, Chicago
- Permits
- City of Chicago Department of Buildings. HVAC repair, diagnosis and maintenance need no permit
01Holstein Park
Frame houses and new single-family builds on the blocks around the park and its pool, west of Damen.
What the HVAC work looks like
Furnaces and central air, boilers in older frame homes.
02Damen Avenue
Shops, cafés and restaurants from North Avenue up to Armitage, with apartments above.
What the HVAC work looks like
Rooftop units, make-up air, splits in the flats upstairs.
03St. Mary of the Angels
Two-flats and cottages around the domed church at Hermitage and Cortland, by the Kennedy.
What the HVAC work looks like
Boilers and radiators, basement furnaces.
04Along The 606
Townhomes and newer condos on the trail's north side, around Churchill Field at Damen.
What the HVAC work looks like
Furnaces and central air in townhomes, splits in condos.
Start here · 4 building types
What heats and cools your Bucktown building
Find your building and see what heats and cools it.
- FRAME
Frame house
What heats and cools it
A furnace in the basement, or an older boiler and radiators. Central air was usually added later.
- NEW BUILD
Single-family new build
What heats and cools it
High-efficiency furnaces and central air, often one system per floor, with condensers on the roof deck.
- TWO-FLAT
Two-flat or condo
What heats and cools it
A shared boiler, or a furnace per unit after conversion. Condensers off the alley or on the garage.
- COMMERCIAL
Shop or restaurant
What heats and cools it
Rooftop units and make-up air on Damen and North, scheduled around opening hours.
Nearby · 3 neighborhoods
Neighborhoods next to Bucktown
We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.
The permit record, honestly · Bucktown
Why you won't find us in the City's permit file
Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Bucktown, and where it comes from.
Data sourceCity of Chicago building permits (dataset ydr8-5enu), 13 Oct 2024 to 14 Oct 2026, inside the Bucktown boundary on this page: 379 permits, of which 5 mention HVAC equipment. Shown as counts, never by address.
Bucktown HVAC permits, 24 months
5Bucktown permits in 24 months that even mention HVAC equipment.
A permit can name more than one kind of equipment, so the rows can add up to more than 5.
The honest context
0Permits on record for City & Suburban. We said we'd be honest.
1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.
Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.
FAQs · 5 questions
Bucktown HVAC, answered
Didn't find your question?
Call (773) 238-3838Since 1952Family owned, licensed, NATE-certified
01Does a high-efficiency furnace need replacing when it stops working?
Often not. The fault is often a sensor, igniter or blocked drain line. We diagnose first, and where the furnace has years left, we say so.
02How far is your shop from Bucktown?
Under a mile. The shop is at 1225 N Cleaver St in West Town, just south-east of Bucktown across The 606, and Rob runs the calls from there.
03My house has a system on each floor. Can you look at both on one visit?
Yes. Tell us when you call that there's a system on each floor, so we know to check both.
04Does HVAC repair in Chicago need a permit?
No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.
05What are your hours?
Our working hours are 24/7. Call (773) 238-3838.
Your next step
No heat, no cooling, or just a question?
Have the make of your furnace or condenser to hand, and tell us what it's doing. If the condenser is on a roof deck, mention how we get up to it.
- 4.98204 Google reviews
- 1952Family owned, second generation
- 24/7Working hours
- RobThe owner, on the calls
Have these ready when you call
Call (773) 238-3838- 01The make of your furnace, boiler or condenser, from the label on the unit
- 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
- 03In a high-rise: your building's work hours and how to book the freight elevator
- 04For a condo: your association's contact if they need a certificate of insurance
- 05A photo of the unit's data plate and the thermostat screen
- 06For a restaurant: your service hours, so we can work around them