Logan Square · Logan Boulevard · Palmer Square · Kosciuszko Park
Heating and cooling repair in Logan Square, Chicago
Boilers and radiators, furnaces, central air and ductless systems, for Logan Square greystones, brick bungalows, courtyard buildings and storefronts with flats above. Family-owned since 1952, with the owner, Rob, still on the calls.
- Licensed, NATE-certified technicians
- Family owned since 1952
- Price agreed before any work starts
All services · 24 in 4 groups
Every heating and cooling service we offer in Logan Square
24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.
Heating: furnaces, boilers and heat pumps
A furnace that won't light, a boiler losing pressure, a unit that short-cycles. Diagnosis comes first, and replacement only if the unit is genuinely done.
Furnace and heater repair
Ignition, flame sensors, inducer motors and limit switches, found and fixed on the first visit where the part is on the van.
Boiler service
Hot-water and steam boilers in vintage two-flats and converted lofts: pressure, circulators, zone valves, venting.
Furnace installation and replacement
Sized to the unit, not the brochure. In a high-rise, routed around building rules on venting and access.
Heater maintenance
An autumn tune-up before the first cold snap: burners, heat exchanger check, filters, safeties.
Heat pumps
Repair and installation, including cold-climate units for townhomes moving off gas.
Hybrid heating systems
A heat pump paired with a gas furnace, switching over on the coldest days.
HVAC maintenance plans
Scheduled heating and cooling visits for buildings that want them on the calendar.
- See all heating services
Cooling
Air quality
Partnered with the Best in the Business![]()
About City & Suburban
Who you're actually calling?
One family. Second generation. Since 1952. City & Suburban is run from 1225 N Cleaver St, 1.4 miles south-east of Logan Square's corner at Western Ave and Bloomingdale. Rob, the owner, still runs the calls and does the diagnosis on the jobs that need it.
1225 N Cleaver St, ChicagoOwner
RobOwner-operator. He runs the calls himself, so the person who quotes is the person accountable.
Family owned
195274 years, family owned, now in its second generation.
Permit record
0Permits on record. Chicago doesn't permit HVAC repair, which is most of what we do.
Working hours
24/7Working hours. Call any time.
Family-owned
Why family-owned matters on a Logan Square job
- 01You talk to the person who owns the outcome, not a dispatcher reading from a price book.
- 02The office books you in, and reviewers name the people who did it.
- 03Nobody is on commission, so "your furnace is done" means it's done.
- 04Your request isn't sold on to three other contractors.
How we work
The owner on the call
Rob still runs the calls and does the diagnosis on the jobs that need it.
Repair first
If the unit has years left, we say so and repair it.
The price before the work
You hear the price before any work starts.
Google reviews · all 204 read
What customers say about value
We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.
- 90name Rob, or say they dealt with the owner directly44%
- 59mention a fast response, a same-day visit or arriving on time29%
- 43call the price fair, reasonable or competitive21%
- 29mention honesty, trust or no pressure to upsell14%
Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.
Why Chicago homeowners keep calling the same family
★★★★★Robert FrancisGoogle review, 2025Sorry version: Super helpful, straight forward and made sure we had heat ASAP. TLDR; VERSION: My heater went out at 5am. I called after 7am, technician showed at 8:30 to verify the issue and what part was needed. Then went to his scheduled 9am that was close by. He ordered the part, picked it up and had the heater fully repaired before 1.
Read moreSame-day heat repair ★★★★★Eric FlorenceGoogle review, 2026Rob and the team at City Suburban are top notch. I’ve been using them for several years now for annual checkups of my system and have nothing but good things to say. He is respectful of my space, my questions, and has always been punctual. No upsells, just what I need for reliable AC and heat throughout the year. They’ve always been accommodating meeting my scheduling needs, as well.
Read moreAnnual check-ups ★★★★★Edward LeeGoogle review, 2026Eddie and his coworker arrived promptly, were nice & polite, and explained their work well. I was able to see their work after. I requested they use a higher end 5-2-1 compressor saver (hard start kit) for my old outdoor AC condenser unit, and they were able to handle my request. They also cleaned up after themselves and checked my indoor unit without asking.
Read moreAC condenser repair ★★★★★Brandon AGoogle review, 2023Our furnace broke yesterday. We had appts with multiple companies and the one that came out first gave us a quote on a broken part. We almost went with them, but the appt window they offered for the repair would have been too long to wait. The next appt we had was with Rob from City & Suburban Heating & Cooling.
Read moreFurnace repair
We'd love to hear about your experience – write a review
- 5 Star Service
- Transparent Pricing
- Financing
- Certified Professional
- Top Quality Work
The process · 6 steps
What happens when you call
From the first call to a warm apartment, in six steps
01/ 06
01 You call, Rob listens
Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.
02 Pick a time
We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.
03 On-site diagnosis
The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.
04 Honest price, repair first
You hear the price before any work. If the unit has years left, we say so and repair it.
05 We fix it
Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.
06 Good to go
The system is tested through a full cycle before we leave, and you know what to watch for.
Swipe or use the arrows to see all 6 steps
Scope & price · 6 factors
The same repair costs differently in a greystone, a bungalow and a storefront
We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.
How we price
- The person who diagnoses is the person who quotes.
- You hear the price before any work starts.
- No flat-rate price book, no commissioned adviser.
- Where the unit has years left, the quote is for a repair.
"What does a new furnace cost?"
$6,807Chicago median
Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.
Factor · why it changes the work
- 01
Boiler or forced air
Greystones and many bungalows still heat with a boiler and radiators. A boiler repair is a different job from a furnace one.
- 02
Cooling without ducts
Radiator-heated homes have no ducts for central air, so cooling usually means ductless mini-splits.
- 03
Shared systems
In courtyard buildings and two-flat condos, one boiler can serve every unit, so the owners decide on repairs together.
- 04
Basement and alley access
Boilers and furnaces sit in low basements; condensers go on garage roofs or in gangways off the alley.
- 05
Storefronts on Milwaukee
Shops and restaurants with flats above run rooftop units and make-up air, so roof access and opening hours set the work.
- 06
Repair or replace
The biggest swing of all. Where the unit has years left, we say so.
How to choose · 5 checks
Five questions that sort Logan Square HVAC companies
Ask them of anyone you call, including us.
5 kinds of HVAC company
Who you'll meet, and what limits each of them
Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.
- Where we fit
Family-owned, since 1952
- Who you talk to
- The owner, Rob, or someone who works directly with him
- How the price is set
- A price for the actual fault, agreed before any work starts
- Fits best when
- Condo, house, loft and restaurant work where you want one accountable person
- 02
National franchise
- Who you talk to
- A call centre, then the technician dispatched
- How the price is set
- Often a flat-rate price book, sometimes with membership plans
- Fits best when
- Standard repairs where speed of dispatch matters most
- 03
One-van independent
- Who you talk to
- The owner, who is also the only technician
- How the price is set
- Their own quote, often good value
- Fits best when
- Small jobs that can wait. One person means a January no-heat call can take days
- 04
Lead marketplace
- Who you talk to
- A website that passes your request to several contractors
- How the price is set
- Whatever each contractor who calls back quotes
- Fits best when
- You want several quotes fast and don't mind not choosing who calls
- 05
Large mechanical contractor
- Who you talk to
- A project manager or estimator
- How the price is set
- Bids against drawings and specifications
- Fits best when
- Tower central plants, base-building systems and new construction
Where we fit, honestly
City & Suburban is a family-owned Chicago company. In Logan Square we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.
Logan Square, district by district · 4 districts
Diversey to Bloomingdale, the Metra tracks to Western
District edges are approximate, because sources draw them differently.
- Community area
- Logan Square (22)
- ZIP codes
- 60647
- City wards
- 1, 26, 35
- Our shop
- 1225 N Cleaver St, Chicago
- Permits
- City of Chicago Department of Buildings. HVAC repair, diagnosis and maintenance need no permit
01Logan Boulevard
Greystone mansions and two-flats along Logan and Kedzie Boulevards, around the square.
What the HVAC work looks like
Boilers and radiators, ductless cooling.
02Palmer Square
Greystones and courtyard buildings around the oval park at Palmer and Kedzie.
What the HVAC work looks like
Central boilers in courtyard buildings, two-flat boilers.
03Kosciuszko Park
Brick bungalows and two-flats around the park at Diversey and Avers.
What the HVAC work looks like
Bungalow boilers, basement furnaces.
04Milwaukee Avenue
Storefronts and restaurants with flats above, along Milwaukee through the square.
What the HVAC work looks like
Rooftop units, kitchen exhaust and make-up air.
Start here · 4 building types
What heats and cools your Logan Square building
Find your building and see what heats and cools it.
- GREYSTONE
Greystone two-flat
What heats and cools it
A boiler and radiators, or a furnace per unit after conversion. Condensers off the alley.
- BUNGALOW
Brick bungalow
What heats and cools it
Often a boiler and radiators, sometimes converted to forced air. Ductless is the usual way to cool.
- COURTYARD
Courtyard building
What heats and cools it
A central boiler with radiators in each unit. The association approves boiler work and any new cooling.
- MIXED-USE
Storefront with flats
What heats and cools it
Rooftop units for the shop, a furnace or boiler for the flats above. Scheduled around opening hours.
Nearby · 4 neighborhoods
Neighborhoods next to Logan Square
We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.
Avondale
Two-flats and bungalows north of Diversey Ave.
Bucktown
Frame houses, two-flats and new builds east of Western Ave.
Humboldt Park
Greystones and two-flats south of the 606, around the park.
Hermosa
Bungalows and frame houses west of the Metra tracks.
The permit record, honestly · Logan Square
Why you won't find us in the City's permit file
Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Logan Square, and where it comes from.
Data sourceCity of Chicago building permits (dataset ydr8-5enu), 14 Oct 2024 to 15 Oct 2026, inside the Logan Square boundary on this page: 1,166 permits, of which 25 mention HVAC equipment. Shown as counts, never by address.
Logan Square HVAC permits, 24 months
25Logan Square permits in 24 months that even mention HVAC equipment.
A permit can name more than one kind of equipment, so the rows can add up to more than 25.
The honest context
0Permits on record for City & Suburban. We said we'd be honest.
1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.
Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.
FAQs · 5 questions
Logan Square HVAC, answered
Didn't find your question?
Call (773) 238-3838Since 1952Family owned, licensed, NATE-certified
01Does the boiler in my greystone need replacing, or can it be repaired?
Often it can be repaired. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when the repair stops making sense.
02How far is your shop from Logan Square?
About 1.4 miles. The shop is at 1225 N Cleaver St, south-east of the corner at Western and Bloomingdale, and Rob runs the calls from there.
03Can you cool a radiator-heated greystone without ductwork?
Usually, yes. Radiator-heated flats have no ducts for central air, so cooling means ductless mini-splits, with the condenser on a garage roof or in the gangway.
04Does HVAC repair in Chicago need a permit?
No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.
05What are your hours?
Our working hours are 24/7. Call (773) 238-3838.
Your next step
No heat, no cooling, or just a question?
Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a storefront on Milwaukee, mention how we get onto the roof.
- 4.98204 Google reviews
- 1952Family owned, second generation
- 24/7Working hours
- RobThe owner, on the calls
Have these ready when you call
Call (773) 238-3838- 01The make of your furnace, boiler or condenser, from the label on the unit
- 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
- 03In a high-rise: your building's work hours and how to book the freight elevator
- 04For a condo: your association's contact if they need a certificate of insurance
- 05A photo of the unit's data plate and the thermostat screen
- 06For a restaurant: your service hours, so we can work around them
