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Logan Square · Logan Boulevard · Palmer Square · Kosciuszko Park

Heating and cooling repair in Logan Square, Chicago

Boilers and radiators, furnaces, central air and ductless systems, for Logan Square greystones, brick bungalows, courtyard buildings and storefronts with flats above. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Logan Square

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Logan Square

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • Robert FrancisGoogle review, 2025
    ★★★★★
    Sorry version: Super helpful, straight forward and made sure we had heat ASAP. TLDR; VERSION: My heater went out at 5am. I called after 7am, technician showed at 8:30 to verify the issue and what part was needed. Then went to his scheduled 9am that was close by. He ordered the part, picked it up and had the heater fully repaired before 1.
    Read more
    Same-day heat repair
  • Eric FlorenceGoogle review, 2026
    ★★★★★
    Rob and the team at City Suburban are top notch. I’ve been using them for several years now for annual checkups of my system and have nothing but good things to say. He is respectful of my space, my questions, and has always been punctual. No upsells, just what I need for reliable AC and heat throughout the year. They’ve always been accommodating meeting my scheduling needs, as well.
    Read more
    Annual check-ups
  • Edward LeeGoogle review, 2026
    ★★★★★
    Eddie and his coworker arrived promptly, were nice & polite, and explained their work well. I was able to see their work after. I requested they use a higher end 5-2-1 compressor saver (hard start kit) for my old outdoor AC condenser unit, and they were able to handle my request. They also cleaned up after themselves and checked my indoor unit without asking.
    Read more
    AC condenser repair
  • Brandon AGoogle review, 2023
    ★★★★★
    Our furnace broke yesterday. We had appts with multiple companies and the one that came out first gave us a quote on a broken part. We almost went with them, but the appt window they offered for the repair would have been too long to wait. The next appt we had was with Rob from City & Suburban Heating & Cooling.
    Read more
    Furnace repair

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a greystone, a bungalow and a storefront

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    Boiler or forced air

    Greystones and many bungalows still heat with a boiler and radiators. A boiler repair is a different job from a furnace one.

  2. 02

    Cooling without ducts

    Radiator-heated homes have no ducts for central air, so cooling usually means ductless mini-splits.

  3. 03

    Shared systems

    In courtyard buildings and two-flat condos, one boiler can serve every unit, so the owners decide on repairs together.

  4. 04

    Basement and alley access

    Boilers and furnaces sit in low basements; condensers go on garage roofs or in gangways off the alley.

  5. 05

    Storefronts on Milwaukee

    Shops and restaurants with flats above run rooftop units and make-up air, so roof access and opening hours set the work.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Logan Square HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in Logan SquareHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not for repairs. Chicago doesn't permit HVAC repair or maintenance, so a permit count only measures installs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Logan Square we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Logan Square building

Find your building and see what heats and cools it.

  • GREYSTONE

    Greystone two-flat

    What heats and cools it

    A boiler and radiators, or a furnace per unit after conversion. Condensers off the alley.

  • BUNGALOW

    Brick bungalow

    What heats and cools it

    Often a boiler and radiators, sometimes converted to forced air. Ductless is the usual way to cool.

  • COURTYARD

    Courtyard building

    What heats and cools it

    A central boiler with radiators in each unit. The association approves boiler work and any new cooling.

  • MIXED-USE

    Storefront with flats

    What heats and cools it

    Rooftop units for the shop, a furnace or boiler for the flats above. Scheduled around opening hours.

Nearby · 4 neighborhoods

Neighborhoods next to Logan Square

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Logan Square

Why you won't find us in the City's permit file

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Logan Square, and where it comes from.

Data sourceCity of Chicago building permits (dataset ydr8-5enu), 14 Oct 2024 to 15 Oct 2026, inside the Logan Square boundary on this page: 1,166 permits, of which 25 mention HVAC equipment. Shown as counts, never by address.

Logan Square HVAC permits, 24 months

25Logan Square permits in 24 months that even mention HVAC equipment.

  • Ductwork10
  • Furnace8
  • Heat pump / mini-split5
  • Kitchen exhaust / make-up air4
  • Air conditioning / condensing units2
  • Boiler1
  • Rooftop units1

A permit can name more than one kind of equipment, so the rows can add up to more than 25.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Logan Square HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Does the boiler in my greystone need replacing, or can it be repaired?

Often it can be repaired. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when the repair stops making sense.

02How far is your shop from Logan Square?

About 1.4 miles. The shop is at 1225 N Cleaver St, south-east of the corner at Western and Bloomingdale, and Rob runs the calls from there.

03Can you cool a radiator-heated greystone without ductwork?

Usually, yes. Radiator-heated flats have no ducts for central air, so cooling means ductless mini-splits, with the condenser on a garage roof or in the gangway.

04Does HVAC repair in Chicago need a permit?

No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a storefront on Milwaukee, mention how we get onto the roof.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them