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Wicker Park · Historic district · Milwaukee, North, Damen · Division Street

Heating and cooling repair in Wicker Park, Chicago

Boilers and radiators, furnaces, central air and ductless systems, for Wicker Park two- and three-flats, Victorian houses, workers' cottages and the shops on Milwaukee and Division. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Wicker Park

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Wicker Park

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • JCGoogle review, 2026
    ★★★★★
    Outstanding work! AC/Furnace needed replacement. Two other companies would not even quote the job due to the roof location of the compressor. C&S H&C came and provided a quote on very short notice. Most technically sound solution for our preference and price was competitive vs other quotes. Installation was scheduled right away after quote acceptance. Everything was installed within the day and so far working good.
    Read more
    Rooftop AC & furnace
  • Janice BanichGoogle review, 2026
    ★★★★★
    Great service all around! Carissa was polite and promptly scheduled my appointment. Rob came over and answered all of my questions thoroughly. The pricing was reasonable, so we decided to replace the AC and Furnace at the same time. We are so happy that we chose to do both at once! We were surprised that it was such a quick process to update everything.
    Read more
    AC & furnace replacement
  • Todd FeitlGoogle review, 2026
    ★★★★★
    Great experience. I called them for my second opinion. Fast, friendly and efficient service. I was told my unit is near end of life but the prices I was quoted are great and they will definitely be hearing from me again when it's time. Use this company. Update: had my ac, furnace, and water heater replaced yesterday. Not sure I could be happier.
    Read more
    Second opinion
  • Susan NusbaumGoogle review, 2025
    ★★★★★
    I called City & Suburban Heating to have my furnaces cleaned. They told me that Rob was going out of town for a week. I asked he could come before he left, and he came two days after my call. I had forgotten to buy a furnace filter for one of the furnaces, but luckily he had it in his truck. He is very reliable and does a great job.
    Read more
    Furnace cleaning

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a Victorian house, a two-flat and a loft

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    Landmark district

    Much of Wicker Park is a Chicago Landmark District, so a new condenser or vent in view of the street can need Landmarks review.

  2. 02

    Boiler or forced air

    The big houses on Hoyne and Pierce, and many two-flats, still heat with a boiler and radiators, a different job from a furnace.

  3. 03

    Condo conversions

    Many Wicker Park two-flats are now condos, so one boiler can serve every unit and the owners agree the repair between them.

  4. 04

    Cooling a radiator house

    Victorian houses in the historic district were built for radiators, not ducts, so cooling usually means ductless mini-splits.

  5. 05

    Lofts above the shops

    Lofts over Milwaukee Avenue and Division run splits or rooftop units, so getting onto the roof sets the work.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Wicker Park HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in Wicker ParkHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not for repairs. Chicago doesn't permit HVAC repair or maintenance, so a permit count only measures installs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Wicker Park we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Wicker Park building

Find your building and see what heats and cools it.

  • TWO-FLAT

    Two- or three-flat

    What heats and cools it

    One boiler for the building, or a furnace per unit after a condo conversion. Condensers off the alley.

  • VICTORIAN

    Victorian house

    What heats and cools it

    Boilers and radiators, often with zones added over the decades. Central air needs a path for ducts.

  • COTTAGE

    Workers' cottage

    What heats and cools it

    A small furnace in a low basement and tight duct runs. Ductless is often the neater way to cool.

  • COMMERCIAL

    Shop or restaurant

    What heats and cools it

    Rooftop units and make-up air over the Milwaukee and Division kitchens, scheduled around service.

Nearby · 3 neighborhoods

Neighborhoods next to Wicker Park

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Wicker Park

Why you won't find us in the City's permit file

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Wicker Park, and where it comes from.

Data sourceCity of Chicago building permits (dataset ydr8-5enu), 13 Oct 2024 to 14 Oct 2026, inside the Wicker Park boundary on this page: 725 permits, of which 10 mention HVAC equipment. Shown as counts, never by address.

Wicker Park HVAC permits, 24 months

10Wicker Park permits in 24 months that even mention HVAC equipment.

  • Ductwork4
  • Kitchen exhaust / make-up air4
  • Furnace2
  • Air conditioning / condensing units1

A permit can name more than one kind of equipment, so the rows can add up to more than 10.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Wicker Park HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Does the old boiler in my Wicker Park house need replacing?

Often it doesn't. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when repairs stop making sense.

02How far is your shop from Wicker Park?

Very close. The shop is at 1225 N Cleaver St, a fifth of a mile east of Ashland Avenue, just north of Division, and Rob runs the calls from there.

03Can you add air conditioning to a house heated by radiators?

Usually, yes. A radiator-heated house has no ducts for central air, so cooling usually means ductless mini-splits. In the landmark district, plan where the outdoor unit goes first.

04Does HVAC repair in Chicago need a permit?

No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In the landmark district, mention where the outdoor unit sits.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them