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Lakeview · Southport Corridor · Wrigleyville · Northalsted

Heating and cooling repair in Lakeview, Chicago

Boilers and radiators, furnaces, central air and ductless systems, for Lakeview two- and three-flats, courtyard condos, lakefront high-rises and the restaurants on Clark and Halsted. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Lakeview

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Lakeview

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • Noah WangerinGoogle review, 2026
    ★★★★★
    City & Suburban has serviced our HVAC system twice, over 5 years apart. Each experience was positive. They addressed our needs, answered our questions, and didn't try to upsell us. Both techs were very friendly and knowledgeable. Today, Eddie showed up when expected and fixed our AC within 45 minutes. If you call the office, you may not get an answer if they're busy.
    Read more
    AC repair
  • Brian HughesGoogle review, 2026
    ★★★★★
    Super responsive, knowledgeable and friendly with very fair prices and quality work. Have used them the last 2 years to recharge my AC refrigerant and never got up sold. AC went out again this week, called for an appointment on Tuesday and was able to get one same day. Needed a new AC unit this time, and could have gotten it installed as early as the next day.
    Read more
    AC replacement
  • Mike TruppaGoogle review, 2025
    ★★★★★
    When another company purported that I needed to replace my central air conditioning unit, I called Rob from City and Suburban for a second opinion. He quickly diagnosed the problem as a minor leak that could be repaired quickly, and he restored the unit to life at a fraction of the cost that I would have otherwise paid. The air conditioner continued to operate for years, by the way.
    Read more
    AC second opinion
  • Doug SummersGoogle review, 2022
    ★★★★★
    My furnace went out, so I contacted City and Suburban Heating and Cooling to set up an appointment to get it checked out. Rob, the service tech, showed up on time to help me out. He told me he had to change out one part to get it up and running again, which he did in a very timely manner. And, without breaking the bank.
    Read more
    Furnace repair

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a two-flat, a courtyard condo and a tower

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    Boiler or forced air

    Many two-flats and courtyard buildings still heat with a boiler and radiators. A boiler repair is a different job from a furnace one.

  2. 02

    Condo associations

    In courtyard buildings one central boiler heats every unit, so repairs go through the board or management.

  3. 03

    High-rise access

    Fan coils on a building loop, with management approval, a certificate of insurance and booked elevator time.

  4. 04

    Cooling without ducts

    Radiator-heated flats have no ducts for central air, so cooling usually means ductless mini-splits.

  5. 05

    Bars and restaurants

    Kitchen exhaust and make-up air on Clark, Halsted and Broadway, scheduled around opening hours.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Lakeview HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in LakeviewHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not for repairs. Chicago doesn't permit HVAC repair or maintenance, so a permit count only measures installs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Lakeview we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Lakeview building

Find your building and see what heats and cools it.

  • TWO-FLAT

    Two- or three-flat

    What heats and cools it

    A shared boiler and radiators, or a furnace per unit after conversion. Condensers off the alley.

  • COURTYARD

    Courtyard condo building

    What heats and cools it

    A central boiler with radiators in each unit. The association approves boiler work and any new cooling.

  • LAKEFRONT

    High-rise condo

    What heats and cools it

    In-unit fan coils on a building loop. Management approval and elevator booking first.

  • COMMERCIAL

    Bar or restaurant

    What heats and cools it

    Rooftop units, kitchen exhaust and make-up air. Scheduled around opening hours.

Nearby · 4 neighborhoods

Neighborhoods next to Lakeview

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Lakeview

Why you won't find us in the City's permit file

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Lakeview, and where it comes from.

Data sourceCity of Chicago building permits (dataset ydr8-5enu), 14 Oct 2024 to 15 Oct 2026, inside the Lakeview boundary on this page: 2,281 permits, of which 46 mention HVAC equipment. Shown as counts, never by address.

Lakeview HVAC permits, 24 months

46Lakeview permits in 24 months that even mention HVAC equipment.

  • Ductwork14
  • Kitchen exhaust / make-up air12
  • Furnace11
  • Heat pump / mini-split9
  • Boiler6
  • Air conditioning / condensing units3
  • Rooftop units1

A permit can name more than one kind of equipment, so the rows can add up to more than 46.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Lakeview HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Does the boiler in my two-flat need replacing, or can it be repaired?

Often it can be repaired. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when the repair stops making sense.

02Do you work in Lakeview high-rises?

Yes. High-rises usually want a certificate of insurance, booked elevator time and set working hours, so we book around your building. In-unit fan coils on a building loop are common there.

03Who decides on the boiler in a courtyard condo building?

The association usually does. One central boiler heats every unit, so repairs go through the board or management. We diagnose first and explain the options.

04Does HVAC repair in Chicago need a permit?

No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a high-rise, mention your building's work hours and elevator booking.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them