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Rogers Park · East Rogers Park · Glenwood Arts District · Loyola

Heating and cooling repair in Rogers Park, Chicago

Boilers and radiators, furnaces, central air and ductless systems, for Rogers Park courtyard buildings, two-flats and houses, lakefront towers and the shops on Morse and Clark. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Rogers Park

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Rogers Park

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • Sarah AlshaibiGoogle review, 2024
    ★★★★★
    City and suburban came recommended to me when my furnace kept going out several years ago. My landlord was sending his guy to fix this chronic issue where it kept going out, they'd fix it, it'd go out again. It was a very cold winter for me. Rob responded quickly to my message and set up an appointment. He came, identified the problem, double-checked his work and was back with…
    Read more
    Furnace repair, rental
  • Lone WilliamsGoogle review, 2026
    ★★★★★
    Outstanding HVAC Service — Above and Beyond I cannot say enough great things about the service we received. Our HVAC technician responded to my text at 10:00 PM the night before the coldest day of the year, which alone speaks volumes about his dedication and professionalism. He arrived on time the very next morning, was incredibly respectful of the tenant and their home, and immediately got to work diagnosing and…
    Read more
    No heat, rental
  • Larry VigonGoogle review, 2025
    ★★★★★
    I have dealt with City and Suburban since October 4, 2017, because it is highly dependable and efficient. Rob always comes out at a convenient time and his excellent service prevents problems from occurring. When I needed him recently to check my furnace due to water leaks related to a clogged condensation pipe above my condo unit he came out right away, and since he was already here, serviced my…
    Read more
    Condo furnace
  • Aranya TomsethGoogle review, 2021
    ★★★★★
    We recently noticed that our roof air conditioning unit was leaking a greenish liquid and making a lot of noise, both inside and outside of our condo, so we called City & Suburban Heating & Cooling to take a look. Rob was prompt in his response and we were able to schedule an appointment on Monday of Labor Day weekend.
    Read more
    Condo rooftop AC

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a courtyard building, a house and a tower

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    One boiler, many units

    In East Rogers Park's courtyard buildings one boiler heats every apartment, so the owner or association signs off first.

  2. 02

    Landlord or owner

    Rogers Park has many rental buildings, so the landlord books and approves the repair. Tell us who owns the system.

  3. 03

    Cooling a radiator flat

    Vintage Rogers Park apartments heated by radiators have no ducts, so cooling means window units or ductless mini-splits.

  4. 04

    Building access

    Towers on Sheridan Road and courtyard buildings set the access: a key from management, service hours, the boiler room.

  5. 05

    Shops on Morse and Clark

    Restaurants and shops run rooftop units and make-up air, so visits are booked around opening hours.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Rogers Park HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in Rogers ParkHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not for repairs. Chicago doesn't permit HVAC repair or maintenance, so a permit count only measures installs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Rogers Park we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Rogers Park building

Find your building and see what heats and cools it.

  • COURTYARD

    Courtyard building

    What heats and cools it

    One central boiler with radiators in every unit. The owner or association approves the work.

  • TWO-FLAT

    Two-flat or house

    What heats and cools it

    A boiler for the building or a furnace per floor, with the condenser in the yard or on the garage.

  • HIGH-RISE

    Lakefront tower

    What heats and cools it

    In-unit fan coils or air handlers on a building loop. Management approval and elevator booking first.

  • COMMERCIAL

    Shop or restaurant

    What heats and cools it

    Rooftop units and make-up air on Morse, Clark and Howard, scheduled around opening hours.

Nearby · 3 neighborhoods

Neighborhoods next to Rogers Park

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

  • Evanston

    Its own city: Victorian houses and courtyard condos north of Howard St.

  • West Ridge

    Bungalows, two-flats and brick apartment buildings west of Ridge Blvd.

  • Edgewater

    Lakefront high-rises and courtyard buildings south of Devon Ave.

The permit record, honestly · Rogers Park

Why you won't find us in the City's permit file

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Rogers Park, and where it comes from.

Data sourceCity of Chicago building permits (dataset ydr8-5enu), 13 Oct 2024 to 14 Oct 2026, inside the Rogers Park boundary on this page: 629 permits, of which 9 mention HVAC equipment. Shown as counts, never by address.

Rogers Park HVAC permits, 24 months

9Rogers Park permits in 24 months that even mention HVAC equipment.

  • Ductwork4
  • Furnace3
  • Air conditioning / condensing units3
  • Heat pump / mini-split2
  • Boiler1
  • Kitchen exhaust / make-up air1

A permit can name more than one kind of equipment, so the rows can add up to more than 9.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Rogers Park HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Our courtyard building's boiler keeps failing. Does it need replacing?

Not always. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when repairs stop making sense for the building.

02Do you come as far north as Rogers Park?

Yes. The shop is at 1225 N Cleaver St in West Town, about seven miles south, and Rob runs the calls from there. Call (773) 238-3838 to book.

03Can I get air conditioning in a radiator-heated apartment?

Usually, yes. Radiator-heated apartments have no ducts for central air, so it means a window unit or a ductless mini-split. In a rental, the landlord approves it first.

04Does HVAC repair in Chicago need a permit?

No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a courtyard building, mention who looks after the boiler.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them