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Skokie · Downtown Skokie · Dempster Street · Old Orchard

Heating and cooling repair in Skokie, IL

Furnaces and central air, boilers and radiators, and rooftop units, for Skokie post-war houses, brick bungalows, two- and three-flats and the shops on Dempster and Oakton. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Skokie

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Skokie

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • Mardi KaplanGoogle review, 2026
    ★★★★★
    Our furnace had been making this annoying scratching/grating noise since last winter, and when it started doing it every time the heat kicked on a few weeks ago, we finally called C&S. Rob came by and said the motor was on its last leg - he said we could replace the motor or the whole furnace and gave us pricing for both.
    Read more
    Furnace motor repair
  • Janice BanichGoogle review, 2026
    ★★★★★
    Great service all around! Carissa was polite and promptly scheduled my appointment. Rob came over and answered all of my questions thoroughly. The pricing was reasonable, so we decided to replace the AC and Furnace at the same time. We are so happy that we chose to do both at once! We were surprised that it was such a quick process to update everything.
    Read more
    AC & furnace replacement
  • Heather SillinGoogle review, 2025
    ★★★★★
    Three times, my experience with Suburban Heating and Cooling has exceeded my expectations. The first time I found them as a quick search, my heat went out on a Saturday morning. He was here at 9am that day to fix it. Kind, prompt, and knowledgeable. He explained what he was doing, what he thought about my old furnace, and we agreed to keep fixing it.
    Read more
    Weekend heat repair
  • K CGoogle review, 2025
    ★★★★★
    I’ve been using this company for over 9 years. Rob is always prompt, professional, reasonably priced and impeccably honest and respectful of costs and fairness. I’ve recommended them to countless friends. I’m known for finding and recommending quality contractors, I’m the Angie’s list of our friends group. When I say someone is quality my friends know they are. Cannot recommend highly enough.
    Read more
    Long-time customer

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a bungalow, a post-war house and a shop

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    Boiler or forced air

    Skokie's 1920s bungalows and flats can still run boilers and radiators; most post-war houses heat with a furnace.

  2. 02

    Cooling without ducts

    Bungalows and flats heated by radiators have no ducts for central air, so cooling usually means ductless mini-splits.

  3. 03

    Shared boilers

    In Skokie's two- and three-flats, one boiler can heat every unit, so the owners decide on repairs together.

  4. 04

    Basement or utility room

    Bungalow furnaces sit in basements; many post-war houses keep the furnace in a first-floor utility room.

  5. 05

    Shops on Dempster

    Shops and restaurants on Dempster and Oakton run rooftop units and kitchen exhaust, so roof access and opening hours set the work.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Skokie HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in SkokieHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not much. Each suburb sets its own permit rules, and a permit count still mostly measures installs, not repairs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Skokie we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Skokie building

Find your building and see what heats and cools it.

  • POST-WAR

    Post-war house

    What heats and cools it

    A furnace with central air, in the basement or a utility room. The condenser sits beside the house.

  • BUNGALOW

    Brick bungalow

    What heats and cools it

    Often a boiler and radiators, sometimes converted to forced air. Ductless is a common way to cool.

  • TWO-FLAT

    Two- or three-flat

    What heats and cools it

    A boiler for the building or a furnace per unit. Condensers off the alley or on the roof.

  • RETAIL

    Storefront or restaurant

    What heats and cools it

    Rooftop units, with kitchen exhaust and make-up air for the restaurants on Dempster and Oakton.

Nearby · 5 neighborhoods

Neighborhoods next to Skokie

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Skokie

Why there's no permit chart for Skokie

Skokie is outside Chicago, so the City's permit file stops at its border. Here is what we can honestly say about permits there.

Skokie HVAC permits

The Village of Skokie issues its own building permits and doesn't publish them as open data, so there's no count to chart for Skokie.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Outside Chicago, each suburb sets its own permit rules, mostly for installs and replacements. Either way, a permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Skokie HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Is the furnace in my post-war house worth repairing, or does it need replacing?

Often it's worth repairing. We diagnose first, and where the furnace has years left, we say so. Replacement is quoted only when the repair stops making sense.

02Do you come out to Skokie from Chicago?

Yes. Skokie is on our service area list, about 8 miles north of the shop at 1225 N Cleaver St, and Rob runs the calls from there.

03Can you work on the boiler in a 1920s Skokie bungalow?

Yes. Boiler service is on our list: pressure, circulators, zone valves and venting, in vintage two-flats and older houses.

04Does HVAC work in Skokie need a permit?

It depends on the job. The Village of Skokie sets its own permit rules, mostly for installs and replacements. A repair or tune-up is a different job, so ask whoever quotes an install who pulls the permit.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your furnace, boiler or condenser to hand, and tell us what it's doing. In a two- or three-flat, tell us which units share the boiler.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them